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by Richard S. Leslie, J.D. Click here for profile. Attorney at Law - "At the Intersection of Law and Psychotherapy"
Ethics
(December 2005
, Volume 1)
… The various professional organizations that represent a variety of mental health practitioners have adopted ethical standards or Codes of Ethics. These organizations have also developed procedures by which ethics investigations are conducted and resolved. Many therapists or counselors who are the subject of a state or national association ethics investigation cooperate with the association, while a few may believe, for a variety of reasons, that they should not cooperate with the committee and may simply resign or allow their membership to lapse. Before taking such action, therapists and counselors should think carefully about the possible ramifications. Each organization and each state’s law may treat such a situation differently.
One of the more common ramifications might be that a report will have to be made (or may be made voluntarily) by the association’s ethics committee to the state licensing board or regulatory body, to the effect that the person resigned his/her membership during a pending ethics investigation. It is then possible that the licensing board will investigate the matter and possibly move (file an accusation or complaint) against the licensee. Additionally, the association’s membership records will likely permanently reflect that the person resigned his/her membership, or allowed his or her membership to lapse, during a pending ethics investigation. In some cases, an association may proceed with the investigation and with action even if the target of the investigation does not cooperate.
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Ethical Standards - Conflict with the Law
(July 2005
, Volume 2)
… Some practitioners have learned the hard way that they need to distinguish between ethical standards and laws. While a conflict between the two can occur in any number of areas of practice, I have seen a striking example in the area of confidentiality. If state laws require that confidentiality be kept, but ethical standards allow a breaking of confidentiality, therapists would, in my view, be wise to follow state law. In fact, many associations’ ethical standards provide that when there is a conflict, state law shall govern. With respect to the issue of AIDS/HIV, for example, does your state’s law require confidentiality even where the patient reveals that he or she is sexually active? Are there any exceptions? What about the ethical standards of your professional association – are they consistent with the law? Check this out now, before a serious mistake is made.
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Verbal Abuse - Free Speech
(October 2006
, Volume 1)
… There are situations that may arise in the course of practicing therapy where a therapist or counselor may need or want to confront a patient very directly and may do so in a manner that the patient dislikes. Depending upon circumstances, the practitioner may or may not have difficulties with his or her licensing board. In an interesting case in New Hampshire, a physician had a complaint filed against him with the New Hampshire Board of Medicine, which first tried to settle the matter but then forwarded it to the Attorney General’s Office for investigation. The case involved insensitive statements made by the doctor to his overweight patient.
The doctor admitted that he “told a fat woman that she was obese.” The woman claimed that the doctor was hurtful and not helpful. She claimed that the doctor said words to the effect that she was so obese that she would only be attractive to black men. In defense of that statement the doctor said that he had read polls that indicated that black men prefer overweight women. A Superior Court judge stopped the Board from taking any action against the doctor, relying upon the doctor’s constitutional right to free speech. The judge indicated that calling a patient fat or unattractive to men – though it may be offensive – is permissible.
Some ethics “experts” opine that becoming verbally aggressive to get a patient’s attention is not unethical. There are, of course, opposing views. Therapists must be careful how they talk to their patients. They should not, however, be handcuffed or intimidated from “getting real” with their clients, if necessary. Since practicing psychotherapy is both an art and a science, licensing boards should show restraint in areas like this and should not hamper practitioners from being expressive, directive, or even confrontational.
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Self Disclosure
(August 2007
, Volume 1)
… How much self-disclosure by therapists and counselors is appropriate? Some practitioners who get in trouble, often in cases involving allegations of an improper dual relationship, are vulnerable because they have disclosed too much personal information to the patient. Usually, such disclosures appear to have been made for the benefit of the licensee rather than for the benefit of the patient or client. While there are no hard and fast rules and reasonable minds can differ about this subject matter, one thing is clear – the disclosure should be made for the benefit of the patient and to aid in the patient’s treatment.
A study was recently concluded with respect to physicians and the issue of self-disclosure, and the results disturbingly showed that much of the conversation between physician and patient was for the benefit of the doctor and was not reasonably related to the treatment of the patient. The study pointed out that one of the primary purposes of physician self-disclosure is to help to more quickly and closely connect with the patient, thus establishing a better doctor-patient relationship that is more likely to produce a better treatment outcome. This would seem to be especially true with respect to the relationship between a psychotherapist and a patient.
One must be careful in making self-disclosures that they are not made, either wittingly or unwittingly, for the purpose of satisfying the ego of the practitioner or for “taking care of” the practitioner. In many dual relationship cases, the nature of the disclosures made by the therapist will actually help the licensing board to establish the unethical dual relationship. For example, in cases involving alleged unethical sexual or romantic relationships between therapists/counselors and patients, they often involve evidence that the therapist or counselor had first made disclosures about his or her own sex life or fantasies. Such disclosures are hard to justify under any circumstances.
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Bequest from Patient
(October 2007
, Volume 1)
…
In last month’s issue of the Avoiding Liability Bulletin (October 2007), I
asked readers to ponder a scenario that involved a wealthy deceased client who
left her former therapist a $10,000 bequest in her will in appreciation for her
work with the patient and other family members over a long period of time. The
fact of the gift is first disclosed to the therapist two months after the
patient’s death and one year after the termination of therapy. The deceased
patient’s spouse is supportive of the bequest and is the one who tells the
therapist about it.
I
asked several questions in that article, the first of which I address below.
The remaining questions are for others to answer. The questions asked were as
follows: a) Is it okay for the therapist to accept the bequest or must/should
it be returned to the estate? b) What would your lawyer say? c) What would your
professional association say? d) What would be the position of your licensing
board?
It
is important to read the October 2007 Bulletin to understand my general bias
against the giving or receiving of gifts and the reasons why I feel that way. I
do recognize, however, that there are exceptions to my general rule and that
circumstances may arise where the giving or receiving of a gift may be
appropriate, supportable, and lawful. The scenario referenced above appears
from the facts presented to be just such a circumstance, despite the large
amount of the bequest. In my view, it is okay for the therapist to accept the
bequest and there is no need to return it to the estate. Of course, if a state
law, regulation, or ethical standard prohibited the gift’s acceptance, a
different answer would be given.
The
therapist was apparently unaware of the bequest when it was made. There
apparently was no discussion of a bequest or gift between the therapist and
patient during the course of therapy. There appears to be no family outrage or
opposition. To the contrary, the family seems to be supportive of the idea.
There was apparently no pattern of prior gift-giving or receiving and there
appear to be no issues of dual relationship, exploitation, boundary violations,
or anything other than a good will gesture motivated by appreciation for
services rendered. The fact that the client was wealthy is helpful when
thinking about the size of the gift. In the absence of a specific prohibition
against accepting and keeping the gift, there appears to me to be no valid
reason requiring refusal or rejection of the bequest.
It
is unlikely that a situation like this would escalate to a point where a
complaint would be filed with a licensing board or an ethics committee,
especially if the therapist is able to properly assess the situation and the
people involved. Generally, in a situation such as this, it is unlikely that
information about the bequest will be widely known, if at all. But – since
anything can happen, therapists must always be thoughtful and reflective about
such issues. Ethical standards should be carefully reviewed and consultation
with an attorney may be appropriate – depending upon circumstances. In the
category of “anything can happen,” I have seen cases where the spouse of the
therapist, who is privy to information about the therapist’s practice, such as
the receipt of a gift by the therapist-spouse, is the one who files a
complaint. Obviously, this might take place after the couple has bitterly
parted ways or when they are battling in a custody dispute!
In
this particular case, even in the unlikely event that the bequest would come to
light and result in a complaint to an ethics committee or a licensing board,
the therapist should have no liability before either body because he or she has
apparently not engaged in prohibited conduct. While one or both of these bodies
may decide or be required to investigate, the therapist should not have any
vulnerability – other than the stress and expense of going through such a
proceeding. Based upon the facts presented in this case, the investigation should
be brief and the complaint should be dismissed early – unless the committee or
the board acts arbitrarily and without sufficient justification. This would
hopefully be rare, although it can and does happen.
Remember - each case is different, and each case is to
be decided based upon the particular facts and circumstances involved. This
means that if one material fact changes, the advice to be given or the result
to be reached may be different. So, if the facts in this scenario were to
change, and the patient told the therapist (while the patient was still in
treatment) of the intent to leave a gift by will, a different situation would
be presented. Likewise if it was revealed that the therapist had told the
wealthy patient of her financial difficulties during the course of therapy and
a bequest was later made. But in this case, as the facts are presented, and
assuming that no law, regulation, or ethical standard is violated, the
therapist has in my view done nothing wrong if he/she accepts the bequest.
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Using Patient Information in Public Presentations
(October 2007
, Volume 1)
…
It is not unusual for therapists to talk with colleagues about the work they
are doing with certain patients or clients, either informally or as a presenter
at a workshop. The question sometimes arises as to whether or not the therapist
or counselor needs to obtain the authorization of the patient or client before
they share any information with others. It is generally well established that
written authorization is not required and that the patient or client need not
first be informed that information about his/her treatment is being shared with
others. Generally, therapists and counselors simply mask the identity of the
patient or client by changing details that have no direct impact on the
integrity of the clinical information presented. They of course change the name
of the patient/client. Ethical standards generally (verify this with your
profession’s ethical standards) recognize this practice and do not require that
authorization or consent first be obtained.
A
more difficult situation is encountered if the therapist or counselor desires
to write a book – for commercial gain – and wants to include particulars about
a case (e.g., information about a patient or family members) that he or she has
handled. This idea usually unfolds after the termination of therapy, and
sometimes, after the death of the patient. In such situations, the
practitioner’s concern is usually to do adequate masking of the identity of the
patient(s) and to change some of the less important details of the case so as
to protect patient privacy as much as possible. There is, however, or there
should be, an additional concern.
Since
the patient and perhaps the patient’s family know the identity of the therapist
or counselor who is the author, they are more likely to have an easier time
than the general public would in recognizing that the book is about them. The
therapist or counselor who has not first obtained a written authorization or
consent from the patient (or the patient’s representative) before venturing
forward with this commercial venture may hear from the patient, or an attorney
representing the patient. The claim may be that the therapist has usurped
confidential information from the patient and used it for commercial gain (exploitation
will likely be alleged, among other things) without the knowledge or consent of
the patient.
The patient may also seek damages for breach of
confidentiality and may seek a portion of the revenue derived from sales. Thus,
if the therapist or counselor desires to minimize risk, it would be advisable
to obtain the patient’s consent or authorization to proceed with the story –
even where the identity of the patient or client is going to be masked. The
manner in which this is done (and in some cases, whether or not it needs to be
done), and the form and content of the authorization or consent, are matters
usually requiring consultation with an attorney and perhaps others (e.g.,
publishers).
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Advocacy for Appropriate Healthcare
(March 2009
, Volume 1)
…
Therapists or counselors may sometimes desire to advocate with insurers or HMOs
for appropriate health care for their patients, but may be reluctant to do so
for fear of retaliation by the insurer or HMO. This kind of advocacy
essentially means that a health care practitioner may appeal a payer’s decision
to deny payment for a service pursuant to the reasonable grievance or appeal
procedure established by the payer, or to protest a decision, policy, or
practice that the health care practitioner reasonably believes impairs his or
her ability to provide appropriate health care to the practitioner’s patients.
One
state (and perhaps others) has passed a law that protects, at least to some
extent, against retaliation by the HMO, insurer, or other payer. This law also
applies to medical groups, independent practice associations, preferred
provider organizations, and hospital medical staffs and governing bodies. The
law provides that the application and rendering by any individual, partnership,
corporation or other organization of a decision to terminate an employment or
other contractual relationship with or otherwise penalize a health care
practitioner principally for advocating for appropriate health care consistent
with that degree of learning and skill ordinarily possessed by reputable health
care practitioners with the same license or certification and practicing
according to the applicable legal standard of care violates the public policy
of the state. While this law does not provide for specific penalties for such
retaliation, its existence helps to establish a health practitioner’s case
against an organization that engages in such retaliation.
Is there such a law in the state in which you
practice?
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(September 2009
, Volume 1)
HOME VISITS
… Michael Jackson’s death, and the investigation of several
doctors, including one or more “concierge doctors,” raised the question of home
visits for me. What would a licensing board do if it found out that a licensed
professional counselor or licensed marriage and family therapist was living
with a patient or client in order to provide around the clock monitoring and
care for his/her mental health problems? What if this were done with a suicidal
patient? I suspect that the licensee would be in considerable jeopardy, both
ethically and legally, to say the least.
On the other end of the spectrum is the simple home visit
to a patient or client, who for any number of reasons, may prefer or need to be
seen in his or her home. There is nothing wrong, in my view, with a therapist
or counselor seeing a patient or client in that manner. In the fine tradition
of family medicine, as it was practiced for many years in our country, and in
recognition that home health services are an important part of our current and
future health care delivery system, home visits should not garner undue
concern. One can certainly argue that when services are delivered in the home,
the therapist or counselor might gain useful knowledge about the client that
might otherwise not be apparent. That does not mean that there aren’t certain
considerations and issues involved with respect to home visits.
For example, if
a pre-licensed person working under supervision for a nonprofit and charitable
corporation or for a private practitioner were to make home visits, what
special considerations or issues might there be? One that comes to mind is the
possible liability for the employer in the case of an accident on the way to
the client’s home or from the home. If the supervisee is at fault in an auto
accident, the employer might have some liability since the driving was for
business purposes. Additionally, I would assume that in many states, since the
employee was injured on the job (or on the way to or from the job), the
employer might have liability under the workers’ compensation system.
There may also
be issues with respect to supervision that will arise. Will the supervisor make
one or more home visits? Will the supervisor assure that home visits are
appropriate for a particular client with this particular intern? What time of
day or night will these visits be made? Suppose that an intern engaged in
sexual relations with the patient at the patient’s home. Suppose further that
the supervisor had not made a home visit to examine the environment or to
observe and talk with the client first. Suppose that the supervisor never observed
any of the therapy sessions? Might not the supervisor and the employer have
some vulnerability? Of course, these same issues can arise in an office setting
as well.
On a separate
note, but of concern and importance, employers should make sure that patient or
client records are not being transported out of the employer’s place of
business, or if they are, persons are adequately trained or educated about the
necessity to safeguard the records and the manner in which that can be done. If
this topic is neglected, a confidentiality crisis can unexpectedly appear when
records are lost, misplaced, or stolen, or when the records are kept in the
home of the employee. Also of concern is the issue of insurance billing, to the
extent that becomes relevant. Practitioners must be careful not to misrepresent
the place where the services were rendered by using incorrect procedure code
numbers. Confidentiality and privacy concerns are always relevant. For example,
where will services be rendered – in what room? Will anyone else be in the
house or likely to visit? Will the client or patient tell the other people that
may be present that you are a therapist or counselor – or will he/she want that
information to remain private?
If a
practitioner is in an automobile accident on the way to or from a home visit
with a client or patient, and if there is a claim from an injured party with
the practitioner’s automobile insurance company, will the insured practitioner
tell the insurer that he or she regularly uses the car for business purposes –
that is, to make home visits? Has the insured previously informed the insurer
of this kind of use of the automobile? I would hope that coverage would not be
jeopardized, but the insurer may look for an increased premium or may want to
deny future coverage.
None of these
considerations, however, seem to me significant enough to deter one from
deciding to deliver services by making home visits. One must simply think of
the different issues that may arise and be prepared to deal with them in an ethical
and lawful manner. I’ve advanced a few of my thoughts in this short piece about
home visits, but certainly have not touched upon all of the issues and
considerations that may be involved in any particular situation.
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DIVERSITY
(December 2009
, Volume 2)
… There are many legal issues affecting mental health
professionals that involve the subject of diversity. Perhaps one doesn’t think
about diversity issues and the legal issues involved with avoiding liability as
interconnected, but they may well be. Here are only three examples of their
inter-connectedness.
For instance, I have been asked whether a Christian
counseling center can hire only Christians to perform Christian counseling
services for a nonprofit corporation. I have been asked by a transgender
therapist, who presented as a woman but was biologically a male, whether he had
to disclose to the patient, prior to the commencement of treatment or at some
other time during the course of treatment, the fact that he was biologically a
male. With respect to the issue of reporting child abuse, I have been asked
whether a mandated reporter must make a child abuse report when the therapist
or counselor knows or determines that a physical injury, scald or burn mark was
inflicted as part of an accepted cultural ritual in the country of origin for
the family, and not as a result of negligence or criminal intent.
I will discuss
these questions, and answer them, in a future issue of the Avoiding Liability
Bulletin. In the interim, you might think about how you would answer these
questions. I raise them now merely to point out that the many legal and ethical
issues involved with avoiding liability are broad in scope and sometimes arise
in unexpected ways.
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DIVERSITY AND THE LAW
(February 2010
, Volume 1)
In the December 2009 issue of this Bulletin, I gave three examples of, and asked related questions about, the inter-connectedness of diversity issues and the legal issues involved with avoiding liability. I indicated that I would discuss the questions asked, and answer them, in a future issue of the Bulletin. The three examples are repeated immediately below.
One example involved the question of whether a Christian counseling center can hire only Christians to perform Christian counseling services for its nonprofit corporation. Another example involved the question of whether a transgender therapist, who presents as a woman but is biologically a male, has to disclose to the patient, prior to the commencement of treatment or at some other time during the course of treatment, the fact that he is biologically a male. Finally, I asked whether a mandated reporter of child abuse must make a child abuse report when the therapist or counselor knows or determines that a physical injury, scald or burn mark was inflicted as part of an accepted cultural ritual in the country of origin for the family, and not as a result of negligence or criminal intent. Some discussion follows.
With respect to the nonprofit Christian counseling center, it is important to know that there are federal and state laws (and sometimes local laws) that bar discrimination in employment based upon one’s religion or religious beliefs. While spiritual or Christian counseling is generally accepted as a lawful activity, it does not necessarily follow (in my view) that only Christians can competently perform Christian counseling. While an employer can lawfully seek to hire those who are competent to perform a particular service, it also seems clear to me that it would be impermissible to state or imply that Jews or Muslims need not apply! One must check the applicability of state or federal law to their particular organization to determine whether and in what way the law may affect the nonprofit corporation’s hiring and other employment related operations.
For example, there are exemptions under federal law (Title VII of the Civil Rights Act of 1964 – which applies to employers with fifteen or more employees) for “religious organizations” and “religious educational institutions” that allow such organizations to give employment preference to members of their own religion. The precise meaning of these terms, and the extent and nature of the allowable preference, as well as the manner in which it can safely be implemented, is perhaps the subject for further inquiry by those who are interested. Even though a federal anti-discrimination law may not be applicable, a state or local anti-discrimination law may apply. Most states prohibit employment discrimination based upon religion or religious beliefs. As to whether there is an exemption or exception under state law, and if so, the extent and nature of such, this can be pursued by those who may be interested.
The transgender therapist who presents as a woman but is biologically a male does not, in my view, have to disclose to patients, prior to the commencement of treatment or at some other time during the course of treatment, the fact that he is biologically a male. I must state at the outset that I am not aware of any state law or regulation, or any ethical code provision that directly governs this topic. Nor am I aware of any case law that has addressed this issue. I have heard arguments from some that counter my position on this issue. They essentially argue that the doctrine of informed consent might require disclosure at the outset of treatment and that the failure to disclose at any time during the course of treatment, depending upon the circumstances, may constitute a fraudulent misrepresentation of some kind.
I argue otherwise. Each state has its own requirements for therapists and counselors regarding their duty to make certain disclosures to clients prior to the commencement of treatment. I am not aware, however, of any state that requires a therapist or counselor to disclose his or her religion, marital status, sexual orientation, or gender identity to the patient – whether at the outset of treatment or otherwise. Without going into great detail, which may be necessary when discussing the doctrine of informed consent, I do not believe that informed consent (as I understand that term’s meaning in California) is directly involved here. We are not dealing with a question of the risks and benefits of a particular treatment, whether experimental or otherwise, nor are we dealing with treatment that is inherently dangerous. Again, it is likely that no statute or regulation specifically mandates such a disclosure.
Some might argue that patients are often desirous of seeing a therapist of a particular gender and that they have a right to be told of the actual gender – especially when it becomes known or reasonably believed by the therapist or counselor that his/her gender is important to the client. They might argue that the failure to disclose constitutes a fraud upon the client, or that fraudulent misrepresentations have been made – either directly or indirectly. Since this situation would likely present a case of first impression, the opposing lawyers would make their arguments on either side of this issue and a court or jury would make a decision based upon general principles of tort law.
The defendant practitioner might argue, among other things, that the patient never expressed any concerns or had any questions regarding the gender of the therapist, and more importantly, that there was no misrepresentation. The practitioner might also argue that his or her gender identity and gender expression was a true representation of who the practitioner is – which was clearly apparent to the patient – and that there is no duty to disclose such highly personal information as the practitioner’s biological particulars. The practitioner in our example presented as a woman, and presumably did so in good faith. The patient’s expectations have been met – the patient’s practitioner is, for all intents and purposes, a woman – except for the genitalia. If the therapy or counseling rendered is competent, ethical, and within the applicable standards of care, the therapist should, in my view, prevail.
With respect to the question involving the child abuse reporting requirements of mandated reporters, I must repeat my oft-made statement that state laws vary, often in fine nuance. Also, it is important to point out that mandated reporters typically have immunity from liability for making child abuse reports when they know or reasonably suspect (or a similar standard) that child abuse has occurred. On the other hand, failure to report child abuse can result in substantial liability for the unwary therapist. Thus, when faced with close calls, mandated reporters often lean in favor of reporting.
In the example presented, the mandated reporter knows or determines that the child has suffered an injury that appears to have been inflicted non-accidentally. In fact, the injury appears to have been inflicted intentionally by the parent. While there may not have been the requisite criminal intent on the part of the parent to constitute a crime or to warrant a criminal prosecution or conviction, there typically need not be a criminal intent present in order to warrant the filing of a child abuse report.
In California, for example, child abuse is defined, in part, as a physical injury (includes a burn or scald mark, or bruise) inflicted by other than accidental means on a child by another person. This appears to be what happened in the example presented. The child abuse reporting law in California does not provide an exception for injuries inflicted upon a child as part of a customary cultural ritual. When the therapist or counselor makes the child abuse report, whether by telephone or in writing, or by both (depending upon state law requirements), he or she should mention the cultural factors involved. The investigators and others can decide whether or not it would be appropriate to charge the accused or whether the cultural factors are more appropriately used in mitigation of any penalty that may be imposed.
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Payment for Supervision
(April 2010
, Volume 2)
The issue of payment for
supervision is once again being raised in California with respect to the marriage and
family therapy and social work professions. This time the question being asked
is whether an employer may lawfully charge or receive payment for supervision
provided to an employed or volunteering intern. For many years, payment by
pre-licensed persons (such as, registered interns) for supervision has been
permissible (with respect to the acceptability of hours of experience), except
when employed in a private practice setting. Recently, the licensing board for
these two professions sponsored a bill that removed the restriction on payment
for supervision when a pre-licensed person is employed in a private practice
setting. Thus, the licensing board (Board of Behavioral Sciences) has for many
years counted the hours of experience of interns and trainees regardless of
whether such pre-licensed persons paid for supervision or not (except in
private practice settings – which was for a long time prohibited, but no
longer).
Employers who hire interns or
trainees must be careful, however, that they do not run afoul of state labor
laws pertaining to the payment of wages. For example, the California Labor Code
makes it unlawful for an employer to collect or receive from an employee any
part of wages previously (the statute uses the word “theretofore”) paid by the
employer to the employee. There are exceptions to this law, one of which allows
a deduction from the employee’s wages when
a deduction is expressly authorized
in writing by the employee and the
deduction does not amount to a rebate or deduction from the standard wage
arrived at pursuant to a wage agreement. These laws are intended to prevent
the employer from exploiting the employee. Typically, a state labor authority
would get involved if and when an employee files a complaint alleging that he
or she has been exploited by the employer.
A written agreement between
the employee and employer might include, for example, that the employee
understands that his or her wage is fixed at a specific amount, that he or she
agrees that the employer is not obligated (some may be) to provide the kind and
amount of supervision required by the licensing law for the employee to be
credited with hours of experience toward licensure, that the supervision to be
given is for the personal benefit of the employee who is seeking state
licensure, and that the employee understands and agrees that the payment for
such supervision is voluntary and is not considered by the employee to be a
deduction from wages. To determine whether or not such an agreement (with
different or additional provisions, depending upon the specific arrangement) is
satisfactory, employers must get their own legal advice in order to make sure
that they do not violate applicable state laws.
How is the issue of payment
for supervision handled in the state in which you practice? Are employers
allowed to charge or receive payment for supervision? Does the licensing board
accept hours of experience gained toward licensure when the pre-licensed person
pays for supervision? May employers (including nonprofits) charge volunteers or
employees a “training fee” rather than charge for supervision?
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Duty to the PATIENT - When Does it Begin?
(September 2010
, Volume 1)
…Therapists and counselors often discuss the issue and
process of termination of treatment, including the question of when the
termination becomes effective, but not as much discussion occurs with respect
to the question of when the therapist-patient or counselor-client relationship
begins. When I write about this topic I do have a bias in thinking about the
consumer of mental health services as the “patient,” and not as the “client.”
Lawyers have clients. Prostitutes have customers. Retail establishments have
consumers. Practitioners who provide mental health services, or who seek to
diagnose and treat mental or emotional conditions or disorders, do so, in my
view, with patients. The psychotherapist-patient privilege is granted to
patients, not clients. “Patient,” for purposes of the privilege, may be defined
as a person who consults a psychotherapist or submits to an examination by a
psychotherapist for the purpose of securing a diagnosis or preventive,
palliative, or curative treatment of his or her mental or emotional condition.
Thus, I discuss the duty to the patient
below!
Some may think that the relationship with the patient
begins when the first session begins, or perhaps when it ends. Others may peg
the beginning of the relationship to when the patient pays for the first
session. Others may argue that the relationship begins when there is an oral
(or written) agreement to provide services at an agreed upon fee, or after the
patient receives the therapist’s disclosure or “informed consent” form. While
this is a rather technical question and usually not of great importance, I am
reminded of the situation where a therapist receives a telephone call from a
prospective patient referred by a former patient of the therapist. The
prospective patient tells the therapist that his wife has just informed him of
her desire for a divorce, that he needs some help during this trying period of time,
and that the therapist was highly recommended. The therapist tells him that he
has an opening on Friday afternoon and that his fee is $125 per hour. The
prospective patient makes an appointment for Friday, some four days later.
Suppose that on Wednesday before the scheduled
meeting the “prospective” patient calls in crisis – talking of possible
violence aimed at his wife and her new companion. Suppose further that the
therapist has second thoughts about taking on such a difficult case and thinks
about telling the “prospective” patient” of his reluctance to proceed and his desire
to make a referral to a therapist who deals with this kind of acute problem.
Finally, suppose that the “prospective” patient insists upon seeing the
therapist that evening. What is the duty of the therapist?
My view is that the therapist is under a duty to see
the new patient, to assess the situation, and by doing this, to thereby commence
“treatment” (hold a first session). Consultation may be needed. Referral for
appropriate reasons may soon be necessary. However, the failure to see the
patient for the initial visit, for which an appointment was made, could result
in liability for the therapist. An effort to refer the patient prior to the
first session, under these facts, would in my view create a liability problem
for the therapist in the event that the patient was to object.
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DISCRIMINATION AND ETHICS
(June 2011
, Volume 2)
… A suggestion was made for me to write about a case where Eastern Michigan University (a public institution) dismissed a Christian student from its master’s degree program in school counseling for refusing to counsel a homosexual client during the practicum course. The practicum course and student handbook required, among other things, that all students in the program adhere to the American Counseling Association’s Code of Ethics and Standards of Practice, which, among other things, binds counselors to respect the diversity of clients, to not impose values upon clients inconsistent with counseling goals, and to adhere to a nondiscrimination policy in the delivery of counseling services to consumers. The student refused to provide relationship counseling services to the client because she believes that homosexuality is morally wrong and that it conflicts with her orthodox Christian beliefs. She would not engage in gay affirming counseling, and was dismissed from the program following an informal review and formal hearing process.
The graduate student sued the school in U.S. District Court (Eastern District of Michigan, Southern Division) claiming, among other things, that her dismissal from the program was wrong and that it violated her religious freedom. She claimed that her civil rights (e.g. the “free speech” and “free exercise of religion” clauses of the First Amendment) were violated by the dismissal from graduate school. This case (Ward v. Wilbanks, et al.) pits religious freedom principles against the rights of public universities to run their institutions as they deem appropriate – that is, in a manner that is best for the education of professionals, and ultimately, best for the public. Both the graduate student and Eastern Michigan University moved for summary judgment. The Court granted summary judgment in favor of the University and ruled against the student’s motion for summary judgment. A motion for summary judgment is a procedural maneuver to promptly dispose of civil litigation without the necessity of a trial. Usually, there is no dispute as to the material facts of the case.
The District Court (the trial court) essentially ruled that the University was justified in removing the graduate student from the program and based its decision, in significant part, on the American Counseling Association’s Code of Ethics provisions related to the prohibitions against discrimination in providing services to clients (the public). Most professional mental health associations have codes of ethics or standards that prohibit discrimination in the provision of professional services based upon race, religion, national origin, age, sexual orientation, gender, gender identity, disability, marital status, or disability. Other ACA standards were cited by the Court, such as, but not limited to, the more general duty to respect the dignity of clients and the duty to actively attempt to understand the diverse cultural backgrounds of clients.
The judge also ruled that EMU had a rational basis for requiring students to counsel clients without imposing their own personal values. The Court also found that the University had good reason to adopt the ACA Code of Ethics as the standards applicable to its counseling degree program.
The decision states, in pertinent part:
“In sum, plaintiff unequivocally demonstrated her unwillingness to make any effort at working within the clients’ value systems when they are not in accordance with hers. By insisting on undifferentiated referral of an entire class of clients, plaintiff violates the ACA Code of Ethics….”
The Court points out that the graduate student (the plaintiff):
“… was not required to change her views or religious beliefs; she was required to set them aside in the counselor-client relationship – a neutral, generally applicable expectation of all counselors-to be under the ACA standard.”
The student’s attorney asserts that this decision can result in Christian students across the country being expelled from public universities based upon their moral/legal beliefs. The trial court’s decision is on appeal. I will again write about the lawsuit when I am aware of a decision from the United States Sixth Circuit Court of Appeals.
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DISCRIMINATION AND ETHICS – REVISITED
(April 2012
, Volume 1)
In the June 2011 edition of the
Avoiding Liability Bulletin, I wrote about the case where Eastern Michigan
University dismissed a Christian student from its master’s degree program in
school counseling for refusing to counsel a homosexual client during the practicum
course. The student refused to provide relationship counseling services to the
client because she believes that homosexuality is morally wrong and that it
conflicts with her orthodox Christian beliefs. More particularly, she would not
engage in gay affirming counseling, and was dismissed from the program
following an informal review and formal hearing process. She sued the
University. I reported that the U.S. District Court granted summary judgment in
favor of the University, and based its decision, in part, on the American
Counseling Association’s Code of Ethics provisions related to the prohibitions
against discrimination in providing services to clients.
The student appealed the lower court decision
to the U.S. Court of Appeals for the Sixth Circuit, which issued its decision
on January 17, 2012 reversing the trial court’s grant of summary
judgment in favor of the university. As mentioned in the June 2011 article, a
motion for summary judgment is a procedural maneuver to promptly dispose of
civil litigation without the necessity of a trial. The U.S. Court of Appeals
decision made clear that neither side deserves to win as a matter of law. The U.S.
Court of Appeals sent the case back to the U.S. District Court (the trial
court) for further proceedings. If the case is not settled, it may eventually
proceed to trial and be decided on the merits. As in most cases, there will
likely be questions of fact and credibility for a judge or jury to decide.
In a statement issued by Eastern
Michigan University regarding the Court of Appeals ruling, the school said that
the case has never been about religion or religious discrimination, nor is the
case about homosexuality or sexual orientation. The school’s statement said
that the case is about what is in the best interest of a person in need of
counseling, and about following curricular requirements of EMU’s counseling
program, which adheres to the Code of Ethics of the American Counseling
Association and the Ethical Standards of the American School Counselor
Association.
The U.S. Court of Appeals discussed
two of ACA’s Code of Ethics provisions, one of which (Section A.4.b.– Personal
Values) says that counselors are aware of their own values, attitudes, beliefs,
and behaviors and avoid imposing values that are inconsistent with counseling
goals. This provision also says that counselors respect the diversity of
clients, trainees, and research participants. The other provision (Section
C.5.– Nondiscrimination) says that counselors do not condone or engage in
discrimination based upon age, culture, disability, ethnicity, race,
religion/spirituality, gender, gender identity, sexual orientation … or any
basis proscribed by law. This provision also says that counselors do not
discriminate against clients, students, employees, supervisees, or research
participants in a manner that has a negative impact on these persons.
The Court of Appeals entered upon an
interesting discussion of these provisions. The decision states, in part:
“Although
the university submits it dismissed Ward from the program because her request
for a referral violated the ACA code of ethics, a reasonable jury could find
otherwise – that the code of ethics contain no such bar and that the university
deployed it as a pretext for punishing Ward’s religious views and speech.”
With regard to Ward’s request for a
referral, the decision explained that when the university asked Ward to counsel
a gay client, Ward asked her faculty supervisor either to refer the client to
another student or to permit her to begin counseling and make a referral if the
counseling session turned to relationship issues. The
faculty supervisor referred the client. Thereafter, the university commenced a
disciplinary hearing into Ward’s referral request, which eventually resulted in
Ward’s expulsion from the program. The lower court (U.S. District Court)
decision had concluded that by insisting on undifferentiated referral of an
entire class of clients, Ward violated the ACA Code of Ethics.
The Court of Appeals decision opines
that the ACA code of ethics does not prohibit values-based referrals like the
one requested by Ward. The decision explains that the point of the referral
request by Ward was to avoid imposing her values on gay and lesbian clients.
The Court points out that another section of the code of ethics expressly
permits value-based referrals. The provision referred to by the Court (Section
A.11.b. – Inability to Assist Clients) states that if counselors determine
an inability to be of professional assistance to clients, they avoid entering
or continuing counseling relationships. This section also says that counselors
are knowledgeable about culturally and clinically appropriate referral
resources and suggest these alternatives. The Court cites other examples
supporting its assertion that value-based referrals are not prohibited in the
counseling profession.
The Court states that even though the
code of ethics permitted Ward’s referral request, the university says that the
department had a policy of disallowing any referrals during practicum. Ward
claimed that no such policy existed and that referrals were not prohibited. The
Court states that the record, as shown, contains no evidence of such a policy
and that ample evidence supports the theory that no such policy existed – until
Ward asked for a referral on faith-based grounds. The decision states that
allowing a referral under the circumstances involved in this case would be in
the best interest of the client, who would receive treatment from a counselor
better suited to discuss his relationship issues.
With respect to Section
C.5.-Nondiscrimination of the ACA Code of Ethics, the Court, by way of
analogy, gives two examples of the application of this provision:
“Surely,
for example, the ban on discrimination against clients based on their religion
(1) does not require a Muslim counselor to tell a Jewish client that his
religious beliefs are correct if the conversation takes a turn in that
direction and (2) does not require an atheist counselor to tell a person of
faith that there is a God if the client is wrestling with faith-based issues.
Tolerance is a two-way street. Otherwise, the rule mandates orthodoxy, not
anti-discrimination.”
It appears to be this Court’s view
that Ward’s referral request can be seen as demonstrating her recognition and
respect for this provision of the ACA Code of Ethics and that this is something
that a jury could decide. While the Court expressed its opinions about these
matters in the context of reversing the trial court’s dismissal of Ward’s
lawsuit on EMU’s motion for summary judgment, it should be understood that this
Court did not decide the lawsuit in any way – what it did was send the case
back to the trial court for further proceedings.
The Court made clear that at this
stage of the case, and based upon the evidence received in this case, neither
side deserves to win as a matter of law (on a motion for summary judgment). The
Court pointed out, for example, that a jury might construe the evidence in the
university’s favor and might credit the university’s claim that a no-referral
policy existed for the practicum class, thus justifying the expulsion. Eastern
Michigan University has petitioned for a rehearing en banc (the full bench of
judges, rather than the panel of three that decided the case).
So, in a sense, we are back to the
beginning, but the decisions of both Courts are interesting and
thought-provoking. Suppose that the counseling student did not seek to refer,
but instead agreed to treat the individual or the couple. What disclosures, if any,
would the student be required to make, prior to the start of treatment, to the
prospective patient, and why would these disclosures be required? If not
required, what disclosures should be made, if any, prior to the commencement of
treatment, and why? How would full disclosure of the student’s orthodox
Christian beliefs affect the patient and the therapeutic relationship? Should
the student be permitted to become a school counselor? Some things to think
about!
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