Throughout 2014, we featured during our monthly “Thankful Thursdays” CPH employees and their experiences working at CPH & Associates. Customer Service Representative Sean Soristo has the honor of being the first employee spotlight of 2015! Let’s see what Sean had to share:
Why did you choose, and how long have you worked with CPH?
I have been working at CPH for a little over 2 years. My wife had been working here and informed me an open position. I was employee of another insurance agency at the time, so had a similar skill set.
What is your role at CPH?
Officially, I am a Customer Service Representative. Unofficially, Jack of all Trades: Helping customers, fixing staplers, setting up computers, you need it done I can probably figure it out.
Why would customers need to interact with you?
I am here to educate the customer about their policy. Insurance is something that everyone needs, but not necessarily understands.
How would you describe the company culture?
It is a wonderful workplace. We are professional, but not to the point of being stuffy. Fun is definitely part of our everyday.
What do you like most about working for CPH?
The people I work with are all amazing, and the company actually cares about its customers and employees (a rare thing in this age).
Thank you for your dedication and work ethic, Sean. Keep it up!