Customer Service

Customer Document Lookup

My Account

Log into your customer portal account to retrieve your proof of coverage or other policy documents:

  • Click the My Account button above to log into your CPH customer portal account
  • Once in the portal, go to My Documents to retrieve your proof of coverage (certificate of insurance) or other policy documents

If you need to request a change to the policy, available policy changes will also be displayed in your CPH customer portal account under Policies.

Make Changes to Your Policy

My Account

Log into your customer portal account to make changes, additions, and upgrades to your policy:

  • Click the My Account button above to log into your CPH customer portal account
  • Once in the portal, go to Make Changes to update your contact information and make changes (or additions) to your existing policy

*Please note is it your responsibility to notify CPH of any changes to your name or contact information.

Report A Claim

My Account

Submit Your Claim Electronically

Log into your customer portal account to report a claim:

  • Click the My Account button above to log into your CPH customer portal account
  • Once in the portal, go to Report a Claim to complete an Initial Incident Report or Subpoena Notification Form

*These forms are used not only to notify us in the event of a situation that may lead (or has led) to a claim or suit but also to collect other policy benefits such as reimbursement for deposition expenses or licensing board investigation expenses.


Submit Your Claim Manually

Use the links below to download and print an Initial Incident Report form.

Please consult your policy booklet for more details on your coverage and your duties in the event of a Professional Incident, Claim or Suit.

You can scan and email the completed form to claims@cphins.com.

Initial Incident Report  Download Acrobat PDF

Subpoena Notification  Download Acrobat PDF

Have Questions? click here, We’re happy to help!