Make Real Time Changes to Your Current Policy! – A How-to Guide

Making changes to your policy is simple, and unlike most policies, there’s no hassle of filling out mountains of additional paperwork or battling a bureaucratic backlog. We proudly provide online changes to your insurance policy that get uploaded in real time. Before you get started, we’ll answer a few important questions we’ve had from current policy-holders, and then go through the submission process.

How do I know my policy was changed?

You will receive an endorsement, verifying the change to your policy.

How quickly will the change occur?

Almost immediately. Just a few minutes after you submit your request, you’ll receive your verification and, ta-da! Secure, online coverage!

What can I change about my policy?

With a CPH Professional Liability Coverage for your Health Care Business, you can easily make the following real-time online changes:

  • Change your address
  • Add an Insured Landlord to your insurance
  • Add CPH Top® Coverage
  • Add General Liability

Some online changes take a little longer, for your safety and identity protection. Some of those include:

  • Changing your name
  • Adding a Non-Landlord to your insurance (supervisor, employer, or agency contracting with)
  • Changing your Student/Professional status
  • Changing your Individual Policy to a Group/Corporate Policy
  • Requesting general changes
  • Adding a new employee (Group/Corporations only)

These changes will be processed within 5-7 days, and the confirmation can be emailed, faxed, or mailed directly to you.

How do I make changes to my current policy?

Real-time changes are fairly simple, and only require a few things:

  1. Policy Number or PHCP Number
  2. Personal Information
  3. VISA or MC for payment – depends on type of Policy Update

Most changes require just one or the other. Personal information is limited to basic info that was collected on sign-up, so that we can locate your file quickly, easily and with accuracy. Those are:

Individual or Group Policy, First and last name, street address, zip code, state, and phone number.

Once that information has been provided, you will be directed to the area where you can input the new information you wish to provide. A quick submission, addition of a payment option, and an updated quote and verification form will be provided to you in just a few minutes!

Other online changes may require some additional steps, questions to be answered, and basic information. Most importantly, we timestamp and date each of these more in-depth requests, so that they are track-able and you have the option of choosing whether or not you want your new information emailed, faxed or mailed to your doorstep.

Some of these changes such as Student/Professional status changes will allow you to update your preferred limits, so that you can plan for the changes you’ve made to be put into effect.

If you have any questions when updating your Professional Liability Insurance policy, do not hesitate to reach out! Our phone number is robot-free, and we have a reputation for being accessible beyond the regular business week. Send an email or call us at 312-987-9823 or toll-free, 800-875-1911.


CPH & Associates

CPH & Associates

Over the last decade, more than 500,000 people chose CPH & Associates for liability insurance. Because our business is specialized, we are able to focus on your liability needs in a way that bigger companies are not. Our team of associates represent over 50 years of collective experience in this field, and we are able to serve a large client base while maintaining a small-office approach.

Have Questions? click here, We’re happy to help!